Return Policy

Refund policy

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason within 14 days of purchase, you may return it to us for a full refund or exchange (excluding earrings for hygiene reasons).

We ask that all returned items be in new, unused and unworn condition, with all original tags and labels attached and must be returned within 30 days of dispatch.

The customer is responsible for the cost of returning goods to us. Please note that we advise you to obtain proof of posting as unfortunately we cannot be responsible for returns.

Place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:


Heathfield High Street

East Sussex



Contact Us

If you need to talk to someone about your return or refund, we’re here to help.

Email us at

By Phone 07803 928930